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Privacy notice · Updated October 26, 2026

Privacy notice

YouPager provides owner-managed business pages, local directories, outreach tools, and optional business-presence management. This notice explains the information used by the public site, claim portal, owner and agency workspaces, and administrator review tools.

Information we process

Google sign-in information. When you sign in, we receive your Google account identifier, email address, name, and profile image. We use this information to identify your account and create a secure session. We do not receive your Google password.

Optional Google Business Profile connection. If you separately choose to connect Google Business Profile, Google may provide the Business Profile accounts and locations that your Google account owns or is authorized to manage, including location identifiers, business names, addresses, contact details, categories, websites, and connection status. YouPager uses this information to display your managed-property portfolio, match a property to the YouPager business you selected, and provide the Google management features you explicitly activate. Connecting Google is separate from signing in, claiming a YouPager page, and purchasing a plan.

Optional website measurement connection. An authorized YouPager administrator may separately connect read-only Google Search Console, Google Analytics, and Google Tag Manager access for a YouPager-owned website. YouPager uses this access to display search performance, website analytics, and container identity in the private administrator workspace. This connection cannot edit Search Console or Analytics properties, change or publish tags, or manage a Google Business Profile.

Business and claim information. We process business details obtained from public sources such as Google Places, along with information an owner supplies in a claim, including role, business email, optional phone number, and an explanation of their connection to the business.

Profile edits and photos. Owners may submit business descriptions, services, coverage areas, contact details, and images. Submissions remain private until an administrator reviews them. File names, type, size, moderation status, and review history are stored with uploaded images.

Security information. We process session records, request timing, and limited network or device information needed to protect accounts, enforce rate limits, investigate errors, and prevent abuse.

Public website analytics and your choices

We use Google Analytics, delivered through Google Tag Manager, to understand visits from around the world to public pages on youpager.com, including public guides, directories and business pages. In the United States and Canada, basic analytics starts after our hosting service confirms eligibility, unless you have opted out or your browser sends a Global Privacy Control or Do Not Track signal. Elsewhere, or when our hosting service cannot confirm the location, analytics stays off until you choose Allow basic analytics. Analytics stays off on the claim portal, account and private workspaces, administrator pages, reports and previews.

We measure page visits, whether a business search returned results or an error, selection of a result, claim-button clicks and email-support clicks. These clicks express interest and do not mean a claim or purchase was completed. We send fixed page labels and clean page categories, without search text, query strings, fragments, names, email addresses, telephone numbers or business identifiers. For traffic-source reporting, we send only the referring public website’s origin, without its page path, query or fragment; private and local-network addresses are excluded. Google also processes analytics cookie identifiers and basic browser, device and network information to provide the service. We do not enable advertising features, Google signals, User-ID tracking or the Google products and services data-sharing option.

Choose Analytics choices in the footer to turn analytics off. You can use essential site features either way. Your saved opt-out stays in this browser's local storage until you change it or the browser removes it. An essential opt-out cookie, lasting up to 180 days, also helps remember the choice. Previously saved opt-outs remain respected. Clearing site data may remove your choice. We honor Global Privacy Control and Do Not Track by disabling this analytics setup, even where that goes beyond the signal's legally required scope.

Google can set analytics cookies on eligible visits. Turning analytics off stops future collection, removes the analytics cookies used by this setup and reloads the page to unload analytics once the opt-out is saved. It does not erase reports already collected. Browser privacy settings can also block collection. If we cannot read your saved preference, analytics stays off. A choice to allow analytics from an older version does not replace the new choice required for this expanded public-page coverage; older opt-outs remain respected.

Our hosting service uses request-country information to return only whether the visit is eligible; the browser does not receive a precise location from this check. This setting is based on the connection's apparent country and may be affected by a VPN or proxy.

We use a two-month retention period for Analytics user-level and event-level data; standard aggregated reports can remain available longer. Google's privacy policy and explanation of data from sites that use Google services describe its processing.

How we use information

We use information to operate the directory, match businesses, verify account access, show authorized Google properties, review ownership requests, moderate owner submissions, provide requested business-management services, provide support, maintain audit history, prevent fraud or abuse, and improve YouPager. YouPager does not sell personal information, use Google user data for advertising, or use Google user data to train generalized artificial-intelligence or machine-learning models.

Google user data: access, use and sharing

YouPager requests the Google Business Profile business.manage permission only when you choose to connect a portfolio. One authorization can reveal multiple properties your Google account manages, but every property remains unavailable for YouPager management until you explicitly select it. YouPager does not silently enroll, bill, or modify the other properties returned by Google.

The private YouPager brand-measurement workspace requests only webmasters.readonly, analytics.readonly, and tagmanager.readonly. These permissions are authorized separately from Google sign-in and Business Profile management. They are restricted in the application to YouPager's configured domain property, Analytics property, and Tag Manager container. A business website shown on a YouPager profile is not connected or measured merely because its URL is public; that business must separately choose and authorize a website product.

YouPager's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We share Google user data only with service providers acting on our behalf when necessary to operate the user-facing features you request, to comply with law, or with your explicit consent. We do not transfer Google user data to data brokers or for personalized advertising.

Connecting a Google property does not itself authorize a profile change. YouPager requires a separate, specific approval before submitting an owner- or manager-directed change to Google. YouPager administration and payment alone never establish Google management rights.

Optional client website asset discovery

An authorized YouPager administrator may prepare a private Google Grid client workspace. Where access has been enabled, an owner with an approved YouPager business claim may start or resume setup for that business. The exact recipient of a Grid invitation may accept a client setup-operator role for its named workspace. Setup access is tied to the reviewed business, website, owner, setup approver and website editor. It does not itself establish authority over a Google account or Google Business Profile.

Google measurement consent is separate from YouPager sign-in, claiming a business and accepting a workspace invitation. With the connecting account’s permission, discovery requests read-only access to existing Google Analytics, Google Tag Manager and Google Search Console resources. A delegated account may reveal resources for several businesses. YouPager can save the accessible catalog: Analytics account and property names and identifiers; selected property web streams, website addresses and measurement identifiers; Tag Manager account and web-container names, identifiers and domains; and Search Console property addresses and permission levels. An accessible resource or matching website address does not establish ownership, enroll another business or verify installed tracking.

YouPager saves client business and website details, owner and setup-contact information, stated preparation permission, selected Google account, setup progress, asset choices and dated discovery results. It also saves invitation recipient details and lifecycle status, workspace membership, welcome and scope-review progress, and dated verification records. The assigned YouPager setup administrator can review these saved records and discovery catalogs to prepare and support that workspace. Workspace access does not provide another person’s Google credential or permission to replace their connection. The connection records its account identifier, verified email, granted permissions and connection time; refresh credentials are encrypted and restricted to the private connection.

Discovery reads existing resources. It does not create Google properties, install tracking, edit settings, publish tags, accept agreements or change a Google Business Profile. Accepting workspace access, saving preparation permission, reviewing scope or selecting assets does not authorize those actions. Dated verification results are operator-recorded observations, not automatic Google certification.

Client connection choices and retention

“Disconnect this client locally” stops new discovery for that workspace, deletes its stored refresh credential and clears discovery results and asset selections. It does not revoke the Google app’s access or disconnect other saved clients. The client draft and retired connection metadata—including account identifier and email, granted permissions and connection time—remain stored until separately removed through YouPager’s deletion-request process.

You can also remove the app’s authorization in your Google Account permissions. Removing a Google app’s access may interrupt other connections authorized through that same app. It does not delete Analytics, Tag Manager or Search Console properties.

To request deletion of a client workspace, its saved Google data or account information, contact support@youpager.com. We may need to verify your identity and authority before fulfilling the request.

Sources and service providers

Public business information may come from Google Places or other permitted public, licensed, owner-submitted, or administrative sources. Google photos are displayed as live attributed previews unless an owner separately uploads a copy for review. Cloudflare provides hosting, database, file-storage, security, and delivery services. Google provides identity, Places, and optional Business Profile services. Stripe provides payment processing. Their own privacy terms also apply when you use their services.

Retention and security

Sign-in sessions expire after 30 days and after 7 days of inactivity. Business-claim invitation links expire after 30 days. Google Grid access links expire after seven days and support one acceptance by their named signed-in recipient. An expired or revoked invitation cannot grant new access. Link expiry does not delete saved invitation, membership, welcome or audit records. Google OAuth refresh credentials are encrypted, access-restricted, stored separately from application source code, and retained only while the connection is active or needed to complete revocation. Measurement reports are requested when an authorized administrator opens the private workspace and are not sold, used for advertising, or used to train generalized artificial-intelligence or machine-learning models. Business Profile content is retained only in limited amounts needed to provide the requested feature and is refreshed or deleted according to Google's applicable storage requirements. Claim, moderation, publication, billing, consent, and audit records are retained while needed to operate the service, protect its integrity, resolve disputes, and meet legal obligations.

Your choices

You may sign out or disconnect an individual Google property at any time. You may also revoke the entire Google authorization from YouPager or your Google Account permissions page. Portfolio-wide revocation deletes the stored Google credential and stops future Business Profile API access; disconnecting one property preserves authorization for other properties you selected. Disconnecting Google reports from the private measurement workspace revokes the stored measurement authorization without deleting any Search Console, Analytics, or Tag Manager property. To request access, correction, deletion, account closure, Google-data deletion, removal of a business profile, or help with an ownership dispute, email support@youpager.com. We may need to verify your identity and authority before changing a business record.

Payments and billing privacy

For paid tools, Stripe processes your payment and billing details. YouPager uses the resulting customer, checkout, subscription, invoice and payment references, verified payment status, and your selected business and account references to provide paid access, maintain receipts, manage cancellations and investigate payment disputes. Billing evidence and consent records are retained for operational, security, dispute and legal needs. A payment does not authorize access to another business or expand a Google permission. Payment processing is separate from Google sign-in, Google Business Profile authorization and read-only Google Grid discovery. See https://youpager.com/legal/privacy for the shared payment notice and https://stripe.com/privacy for Stripe's handling of payment information.

Changes to this notice

Public browsing, owner access, Google authorization, agency-management access, and administrator tools have different permission boundaries. Material changes to this notice will be posted with an updated date. If a change materially affects connected Google data, we will provide additional notice or request consent when required.

Questions

Contact support@youpager.com with privacy, Google-data, or account-deletion questions.

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